Hello fellow riders,
rider safety is and always has been at the very top of our priority list. There are inherent risks to using our products and while we strive to always push the limits, we strive to do so in the safest possible way and keep the risk as low as possible (knowing it's impossible to completely eliminate it) all the while paving the way.
We have been using the Flipsky VX1 remote for 2 years now. The VX1 was and is still a DIY favorite since it's small, easy to use, has a few features and up until recently, was very reliable.
Unfortunately, the latest batch of VX1 remotes we have received has appeared not to be as reliable. While testing them in house, we rejected quite a few as they didn't connect well and would drop signal. And for the VX1s that we shipped, some started being problematic after a few rides in the hands of our riders.
This is unacceptable for us and we have decided to move on to using exclusively the Hoyt puck from now on. While it doesn't indicate the board's state of charge like the VX1 does, it's a solid remote whom's connection doesn't fault.
If you already own a Lacroix board, here is what you need to know;
Moving forward, we have decided that we would only ship the boards with Hoyt pucks which have been consistently reliable - when and if issues arise, Jeff Johnson (CEO of Hoyt) takes matters very seriously and acts swiftly.
All our prices have been adjusted accordingly by USD100.